Privacy Policy

Last updated: August 2026

This policy explains how Daisy Cumberland Coaching ("we", "us", "our") collects and uses your personal data when you sign up to Reclaim or Reclaim+, or interact with this website.

1. What we collect

Name and email address, provided when you sign up or contact us
Payment details, handled directly by Stripe (and Klarna, if you choose to pay in instalments) — we do not store your card details ourselves
Health and fitness information you choose to share with us, so we can personalise your coaching
Messages you send us, including in any group WhatsApp or coaching community

2. How we use it

To deliver and personalise your coaching programme
To process your payment and manage your enrolment
To communicate with you about the Programme, including check-ins and support
To send occasional relevant updates, if you've agreed to hear from us

3. Who we share it with

We share your data only where necessary to deliver the Programme:

Stripe and Klarna — to process payments securely
Coaching or tracking platforms used to deliver your programme (e.g. workout tracking apps)

We do not sell your personal data to third parties.

4. How long we keep it

We keep your data for as long as needed to deliver the Programme and meet our legal and accounting obligations, after which it is deleted or anonymised.

5. Your rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Ask us to correct or delete it
Withdraw consent to marketing communications at any time

To exercise any of these rights, contact us via Instagram or email.

6. Cookies

This website does not use tracking or advertising cookies. Any future changes to this will be reflected here.

7. Contact

Questions about this policy or your data? Get in touch via Instagram or email.